Calls, messages and customer service in one place
Your team does not have to switch between multiple applications to see a customer and their contact history.
Integrated communication
Communication technology for business
We build tools that let your team answer calls, message customers and manage customer cases in one place.
No need to write anything. We'll open a ready-to-send email — just send it.
veGO Messaging
veGO Phone
veGO CC
veGO SMSC
One ecosystem
more possibilities
more possibilities
What we do
We help companies communicate with customers more simply
Instead of several disconnected tools, we provide one coherent environment for calls, messaging and customer service. It can be integrated with the systems your organisation already uses.
Less repetitive work
The system can automate recurring steps, organise interactions and help teams keep track of what needs to happen next.
Your data under your control
Solutions can run in your organisation’s environment and be adapted to its security requirements.
Works with what you already have
We integrate telephony, CRM, APIs and other systems instead of forcing you to replace your entire environment.
Our ecosystem
Discover veGO solutions
Each product solves a simple, different problem. They can work independently or together as one communication ecosystem.
veGO Messaging
Customer messaging without the chaos. Send and handle SMS from one place — manually, automatically or directly from your own systems.
In practice: Appointment reminders, confirmations, alerts, campaigns and ordinary two-way SMS conversations with customers.
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What exactly does it do?
veGO Messaging organises business text communication. Instead of private phones, several gateways and separate panels, your team gets one place to work with messages.
Employees can use it directly, while CRM, booking or business systems can send messages automatically through an API.
SMS is the main channel today, while the platform is designed so additional communication channels can be added over time.
Best suited for: For organisations that regularly message customers or want SMS to become part of their business processes.
veGO Phone
Your business phone on a computer. Put on a headset and make or receive company calls without a separate desk phone.
In practice: Offices, reception desks, sales, customer service and remote work — anywhere the phone is part of the job.
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What exactly does it do?
veGO Phone is a software phone that replaces a traditional desk handset. Users call from their computers with a headset while keeping their company number.
It can work together with veGO CC, turning calls into part of the full customer-service workflow with queues, contact history and agent handling.
It is designed for organisations that want simpler workstations while keeping company telephony available for office, remote and hybrid teams.
Best suited for: For employees who make or receive many calls and want their business phone directly on their computer.
veGO CC
A workspace for teams that serve customers. Calls, messages, contact history and follow-up tasks are available in one system.
In practice: Customer hotlines, appointment desks, BDC, help desks, sales and any team that handles a high number of customer contacts.
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What exactly does it do?
veGO CC organises the work of a customer-service team. Calls and messages can be directed to the right queues and people, while the agent sees who the customer is and what happened before.
Teams can keep contact history, notes, case statuses, follow-up dates and reports, so a customer issue does not disappear when a call ends.
The platform can be integrated with CRM, telephony and other business systems so employees can work with the information they need in one place.
Best suited for: For customer-service teams that need to organise a large number of calls, messages and customer cases.
veGO SMSC
The infrastructure behind high-volume SMS. It connects to operators, chooses how messages are routed, tracks delivery and helps account for traffic.
In practice: For operators, integrators and companies that provide SMS services themselves or process very large messaging volumes.
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What exactly does it do?
veGO SMSC works in the background — end users normally never see it. Its role is to handle the technical traffic between a messaging platform and telecom operators.
It manages operator connections, routing, delivery reports and the mechanisms required for traffic accounting. It can also support partner or reseller models.
It is an infrastructure product for organisations that want greater control over message routes, costs and delivery quality.
Best suited for: For SMS service providers and organisations that need their own operator-grade messaging backend.
One platformmany possibilities
Scalabilityfor a growing business
Full controlover communication and data
Integrationswith your existing environment
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